Enkindle
Amazing
Experiences.
Together.
We are a digitally enabled People as a Services Outsourcer focused on serving high growth, new economy, market-disrupting, and technology companies to own interaction custody, complete complex tasks, and grow their brands.
enkindle philosophy
Our Vision
Enkindle's vision is delivering relentless consumer empowerment and experience interactions through API and integration enabled human task services.
We partner with the best and fastest-growing brands in the world to consistently create superior customer experiences.
Together we grow, together we give back, together we scale.
enkindle expertise
Core Services
Digital Customer Experience
We offer business process outsourcing that drives brand loyalty including Call Center, Answering Service, Chat, Technical, and Email support.
Content Control and Verification
Helpware offers business process outsourcing and technology safeguards Including Content Moderation, Fraud Prevention, Abuse Detection, and Profile Impersonation Monitoring.
AI Customer Service
It's our gateway to AI-driven customer service excellence. Our advanced AI solutions not only respond to your needs but anticipate them.
Back-Office Support
We specialize in back-office support and transaction processes, including Research, Order Processing, Data Entry, Annotation, Content Moderation, and QA.
Data Labeling
Elevate your AI models with our precise, expert-driven image and video annotation solutions, designed to enhance accuracy and performance.
Human in the Loop
Helpware provides creating both learning and experience models: Driving outcomes through fully integrated API human task support.
Start-up Acceleration
Our start-up solutions include Digital Customer Service, Content Control and Verification, AI Operations, Back-Office Support, Microtasking, and Human in the Loop. Expand team talent across all areas of customer engagement by joining your team with ours. The results are the faster product to market expansions with a competitive advantage.
Exploring Enkindle
Let’s chat about business process outsourcing for success
OUR PROVEN APPROACH
Executing Experience Beyond Expectation
Onboarding
Your onboarding manager helps you build your team using a proven project management approach (roadmap, recruit, process, train, and launch).
Sourcing
Your recruiting team combines sourcing and headhunting to interview, test, and curate your custom-tailored team.
Training
Your training team facilitates and builds training documentation with you and creates a certification plan with your team.
Production
Your custom team is 100% dedicated to you. They are assigned a manager, and we continually monitor KPIs and goals.
Continuous improvement
You are assigned a customer support manager to partner with you on continuous improvement and help you project manage your work and team.
Growth
You can accelerate growth, level up production, increase efficiency, and improve your bottom line.